Below are the quick answers to some of our most frequently asked questions.
What is Adarsh Car Rentals?
Adarsh Car Rentals is a self drive car rental service that provides you with all the privacy, fun and convenience of your own car, without the hassles of owning and maintaining one. We drop and pick-up cars from your doorstep, so that you can spend time on the more important thing – your drive! The doorstep drop and pick-up of cars is our standard way of serving you, and is available throughout the areas served by us.
Am I eligible to use Adarsh Car Rentals services?
To avail Adarsh Car Rentals services, you must be at least 21 years old, and your driving license for “Light Motor Vehicles” must be at least 1 year old (at the time of starting the trip). Driving license printed on A4 sheet of paper (original or otherwise), driving license on commercial driving licenses will not be accepted.
Can I book a one-way trip?
Yes, you can choose different delivery and pickup locations within the same city, without any extra cost other than the standard delivery/pickup charges. However, this option needs to be availed while creating of the booking, before it is confirmed. You may also modify the booking later, however, it will then attract applicable modification charges.
How do I make a booking?
Booking with us is quick and easy. You can make a booking through our app (android or iOS), website or by giving us a call at +91-7798808303. Just select your city, date and time of your trip, key in your location and choose the type of car you want. Then enter your payment details, confirm payment and you are ready to go!
What if I need to modify or cancel my booking?
You can modify or cancel your booking through either our app, website or by calling us. Our ability to modify/cancel the booking and the relevant charges depend upon your time of informing us and availability of cars. Please refer to our Fee policy for more details on the allowable modifications and applicable charges
What happens if I return the car late?
We understand that sometimes there can be last-minute changes in your plans, and we will try our best to accommodate them. But in situations where it can cause trouble to the next user (ie, the person whose booking starts after your ends), we cannot allow late returns. Please refer to our Fee policy for more details on late fees and extension charges
If I return the car before the scheduled end time of my booking, do I get any refunds?
In case of shortening, we can try arranging an earlier pickup of the car, if you inform us at least 3 hours before your preferred pick-up time. However, no charges or refunds will be applicable on the base fare for the original trip.
